Communicating Appointment and Overdue Payment Reminders in the patients preferred language reduces No-Shows and increases past-due payments
Westlake Village,California (PR MediaRelease) January 20, 2016
PatientlySpeaking, a wholly owned subsidiary of Ntegrus Solutions, announces its newest enhancement to its patient communications platform – the ability for a medical practice or billing company to communicate to their patients in their preferred language. The enhancement includes the ability to call the patient in their preferred language as well as being able to send text messages in their language of choice.
“We believe that communicating in a patient’s preferred language significantly improves the outcome of the message being delivered to the patient.”, said Tom Fitzpatrick, CTO at Ntegrus Solutions. “The only requirement we have for using this new feature is for someone at the practice to be able to speak and write in the chosen language.”
Read the complete release here.